Frequently Asked Questions

You'll connect to Stripe (our secure payment partner) so you can get paid. After your name, email, phone, and address, Stripe asks for some business info that can be confusing. Select:

Once that's done, you're ready to upload and sell 🎟

Stripe transfers money from your sales straight to your bank account. Payouts are sent on a weekly basis, so you'll usually see funds land the following week.

Yes! Buyers can send you an offer. The offer will appear in your dashboard where you can accept or decline in one click.

When a buyer completes their purchase, they'll immediately be able to download the ZIP file containing their ticket. They'll also simultaneously receive an email with a download link that expires 7 days later. Additionally, buyers receive an email asking for a seller review - please review the seller to help build a trustworthy community and platform.

No marketplace is 100% scam-proof, but we've built in features to keep things safer:

We keep it cheaper than anyone else:

That's it — no hidden extras. We're beating the market on price while still keeping everything smooth and secure.

Any e-tickets for events (PDFs, QR codes, etc.). Just make sure the event allows resale. Paper tickets and cash swaps aren't supported.